Guest Experience Specialist

Crescent Hotels & Resorts; Las Vegas (NV); On-site; USD 21,000 - 26,000; Part time

Job summary

Crescent Hotels & Resorts is seeking a Part-Time Front Desk Associate in Las Vegas. You will greet guests warmly, input and retrieve information in the property system, process payments, and assist with check-in/check-out.

The role requires professionalism, strong communication, and teamwork in a fast-paced hotel environment. Responsibilities include answering phones, managing guest requests, and resolving issues with courtesy.

Qualifications

• Must have strong guest service orientation.
• Professional appearance and demeanor at all times.
• Able to communicate clearly with guests and colleagues.
• Team player willing to pitch in and help.
• Ability to perform moderate math with a calculator.

Responsibilities

• Greet customers immediately with a friendly and sincere welcome.
• Input and retrieve guest information in the computer system during registration.
• Verify and imprint credit cards; handle cash and balance the house bank.
• Answer phones, relay messages, and assist guests with requests and directions.
• Close guest accounts at checkout and resolve issues or price conflicts as needed.
• Handle guest complaints and escalate with calm, professional discretion.
• Maintain attendance and perform other duties as assigned.

Skills

Guest service

Professional appearance

Team player

Communication

Calcu lator use

Job description

Crescent Hotels & Resorts is seeking a Part-Time Front Desk Associate in Las Vegas. You will greet guests warmly, input and retrieve information in the property system, process payments, and assist with check-in/check-out.

The role requires professionalism, strong communication, and teamwork in a fast-paced hotel environment. Responsibilities include answering phones, managing guest requests, and resolving issues with courtesy.