Guest Experience Specialist

Hotel Donaldson; Fargo (ND); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Flexible schedule

Health insurance

Life insurance

Vision insurance

Job summary

Hotel Donaldson in Fargo, North Dakota is looking for a Guest Service Representative dedicated to delivering exceptional experiences for guests. Responsibilities include check-ins, guest inquiries, and reservations management, all performed with a friendly demeanor.

The ideal candidate will have strong communication skills, attention to detail, and a passion for customer service. Benefits include health insurance, a flexible schedule, and 401(k) matching.

Qualifications

• Must be able to maintain professionalism in all interactions with guests.
• Valid driver's license required.
• Ability to stand for long periods and lift weights up to 50 pounds.

Responsibilities

• Ensure exceptional lodging experience for guests.
• Handle guest check-ins and reservations.
• Respond to guest needs and inquiries promptly.

Skills

Strong communication skills

Attention to detail

Professionalism

Basic computer knowledge

Job description

Hotel Donaldson in Fargo, North Dakota is looking for a Guest Service Representative dedicated to delivering exceptional experiences for guests. Responsibilities include check-ins, guest inquiries, and reservations management, all performed with a friendly demeanor.

The ideal candidate will have strong communication skills, attention to detail, and a passion for customer service. Benefits include health insurance, a flexible schedule, and 401(k) matching.