Guest Experience Specialist

CityBird OTR; Cincinnati (OH); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Medical, vision, dental & life

Paid time off after 1 year

401K eligibility

Tip pool

Food provided each shift

Growth opportunities

Résumé du poste

Thunderdome Restaurant Group is hiring for a City Bird OTR service team member in Cincinnati. The role focuses on delivering an exceptional guest experience in line with our quality standards, while maintaining a clean, safe, and efficient dining environment.

Team members will move constantly, handle food and beverage tasks on the line, and interact with guests to ensure satisfaction. Benefits include insurance eligibility, paid time off after one year, and opportunities for professional growth.

Qualifications

• Knowledgeable about our food and beverage offerings.
• Maintains a clean and professional appearance.
• Maintains a safe and clean environment for guests and team.

Responsabilités

• Service team members are responsible for the overall guest experience according to Thunderdome's quality and service standards.
• This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 50 pounds.
• Handles guests' requests and complaints professionally and ensures guest satisfaction.

Description du poste

Thunderdome Restaurant Group is hiring for a City Bird OTR service team member in Cincinnati. The role focuses on delivering an exceptional guest experience in line with our quality standards, while maintaining a clean, safe, and efficient dining environment.

Team members will move constantly, handle food and beverage tasks on the line, and interact with guests to ensure satisfaction. Benefits include insurance eligibility, paid time off after one year, and opportunities for professional growth.