Shift Lead: Guest Experience & Team Leadership

Thunderdome Restaurant Group; Cincinnati (OH); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Insurance eligibility after 90 days

Paid time off after 90 days

Tip pool participation

401K eligibility after 1 year

Growth opportunities

Job summary

Thunderdome Restaurant Group seeks a Shift Lead at Currito Xavier in Cincinnati, OH. You will support guest experience and ensure menu item quality per our standards, while moving actively through shifts and collaborating with the team.

The role emphasizes safety, sanitation, and smooth operations. You will interact with guests, manage line tasks, and help develop team members within a growing restaurant group. Benefits included for full-time staff support growth and stability.

Qualifications

• Experience in guest service or hospitality preferred.
• Ability to follow safety and sanitation standards.
• Strong communication and teamwork.
• Willingness to move and assist on the line.

Responsibilities

• Knowledgeable about our food and beverage offerings.
• Maintains a clean and professional appearance.
• Follows proper compliance of safety, sanitation and health standards.
• Maintains a clean and efficient work station.
• Handles guests' requests and complaints professionally and ensures guest satisfaction.
• Maintains a positive and cooperative team environment.
• Frequently works on the line with food and beverage preparation while interacting with guests.
• Assisting managers in developing team members and holding them accountable to our highest standards.

Skills

Guest service

Food & beverage knowledge

Team collaboration

Safety compliance

Professional appearance

Guest interaction

Team development

Job description

Thunderdome Restaurant Group seeks a Shift Lead at Currito Xavier in Cincinnati, OH. You will support guest experience and ensure menu item quality per our standards, while moving actively through shifts and collaborating with the team.

The role emphasizes safety, sanitation, and smooth operations. You will interact with guests, manage line tasks, and help develop team members within a growing restaurant group. Benefits included for full-time staff support growth and stability.