Guest Experience & Slots Attendant

Bally's; Stateline (NV); On-site; USD 14,000 - 19,000; Full time

Job summary

Bally's Lake Tahoe in Stateline, NV is hiring a slot attendant to deliver exceptional guest service and actively promote the players club program. You will enroll new members and assist guests with accounts and rewards.

Responsibilities include verifying payouts, resetting machines after wins, recommending shows and dining options, and staying informed about company news and events to answer guests' questions. Compliance with Title 31 and Nevada gaming controls is essential.

Qualifications

• Preferred: Previous slot experience

Responsibilities

• Provides highest level of customer service
• Actively communicates, explains and promotes the players club program to all guests
• Enrolls new members into players club program
• Assists guests with accounts, point redemption and other questions to ensure a favorable gaming experience
• Verifies payoff of hand pays and jackpots; resets slot machines after payoff; minimal machine maintenance
• Recommends company shows, restaurants, and attractions to guests and stays current on Company news and events to answer guests' questions
• Ensures all slot operations are in compliance with Title 31 and Nevada gaming controls
• Establishes and maintains a professional relationship with new and repeat guests

Job description

Bally's Lake Tahoe in Stateline, NV is hiring a slot attendant to deliver exceptional guest service and actively promote the players club program. You will enroll new members and assist guests with accounts and rewards.

Responsibilities include verifying payouts, resetting machines after wins, recommending shows and dining options, and staying informed about company news and events to answer guests' questions. Compliance with Title 31 and Nevada gaming controls is essential.