Guest Experience Shuttle Driver — Hospitality

Pyramid Global Hospitality; Tampa (FL); On-site; USD 17,000 - 24,000; Full time

Job summary

Pyramid Global Hospitality is seeking a dedicated Shuttle Driver for Hotel Flor Tampa Downtown. You will warmly welcome guests, assist with luggage, know the local area, and help guests enjoy a smooth arrival and stay.

You will collaborate with a hospitality team to maintain shuttle operations, provide accurate local guidance, and ensure a memorable guest experience in a fast-paced setting.

Qualifications

• At least 1 year in a customer service role with high guest interaction.
• Hospitality industry experience is a plus.
• Valid Driver's License with no infractions.
• Ability to solve problems when they arise.
• Ability to work in a team environment is a must.

Responsibilities

• Help guests discover their Wanderlust experience.
• Provide exceptional customer service by being engaging and taking sincere interest.
• Interacts with all guests; the Shuttle Driver will welcome guests to the vehicle, opening doors and assisting with bags.
• Be knowledgeable of the local area, traffic patterns, and directions to attractions and restaurants.
• Offer recommendations of other areas of interest and maintain shuttle cleanliness and operation.

Skills

Customer service

Guest interaction

Verbal communication

Teamwork

Problem solving

Valid Driver's License

Job description

Pyramid Global Hospitality is seeking a dedicated Shuttle Driver for Hotel Flor Tampa Downtown. You will warmly welcome guests, assist with luggage, know the local area, and help guests enjoy a smooth arrival and stay.

You will collaborate with a hospitality team to maintain shuttle operations, provide accurate local guidance, and ensure a memorable guest experience in a fast-paced setting.