Guest Experience Shuttle Driver

BENCHMARK; Tampa (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Pyramid Global Hospitality through Hotel Flor Tampa Downtown, Tapestry Collection by Hilton, is seeking a friendly Shuttle Driver to join our Guest Services team. You will greet guests, assist with bags, and provide local-area guidance to create a memorable visit at our 210-room downtown hotel.

You will be knowledgeable about the local area and traffic patterns, opening doors and ensuring a smooth ride while delivering warm, personalized service to guests from arrival through departure.

Responsibilities

• Help guests discover their “Wanderlust” experience
• Provide exceptional customer service by being engaging and taking sincere interest
• Interacts with all guests
• The Shuttle Driver will welcome all guests to his vehicle, opening doors as needed and assisting with any bags
• You will be knowledgeable of the local area and the traffic patterns and directions to commonly visited attractions/restaurants
• You will offer up recommendations of other areas of interest
• You will maintain the cleanliness and operation of the shuttle, reporting any problems that need attention to the manager
• You will assist guests in securing other forms of transportation as needed
• You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests
• Assist lobby attendant in keeping entrance area clean and organized
• "Be the difference" with all guest and employees and do more than just “the norm".

Job description

Pyramid Global Hospitality through Hotel Flor Tampa Downtown, Tapestry Collection by Hilton, is seeking a friendly Shuttle Driver to join our Guest Services team. You will greet guests, assist with bags, and provide local-area guidance to create a memorable visit at our 210-room downtown hotel.

You will be knowledgeable about the local area and traffic patterns, opening doors and ensuring a smooth ride while delivering warm, personalized service to guests from arrival through departure.