Guest-Experience Shift Leader & Team Coach

Teixeira Network; Rockland (MA); On-site; USD 35,000 - 50,000; Full time

Job summary

Teixeira Network is seeking a Shift Leader in Rockland, Massachusetts. This role involves coaching Crew Members to deliver exceptional guest experiences and achieve operational excellence. Ideal candidates will have experience in a restaurant or retail environment, a high school diploma, and strong communication skills.

Responsibilities include maintaining a positive team atmosphere, driving sales, resolving guest complaints, and ensuring adherence to brand and safety standards. Join our team and make a difference!

Qualifications

• Fluent in English.
• Experience in restaurant, retail, or supervisory role is required.
• Basic math and writing skills are necessary.
• Basic computer skills are also required.

Responsibilities

• Coach Crew Members during shifts to meet operational standards.
• Create a guest-first culture and handle guest issues.
• Drive sales goals and manage cash during shifts.

Skills

Fluent in English

Restaurant, retail, or supervisory experience

Math and writing skills

Basic computer skills

Education

High School diploma or equivalent

Job description

Teixeira Network is seeking a Shift Leader in Rockland, Massachusetts. This role involves coaching Crew Members to deliver exceptional guest experiences and achieve operational excellence. Ideal candidates will have experience in a restaurant or retail environment, a high school diploma, and strong communication skills.

Responsibilities include maintaining a positive team atmosphere, driving sales, resolving guest complaints, and ensuring adherence to brand and safety standards. Join our team and make a difference!