Shift Leader — Fast-Paced Restaurant Ops

McDonald's

Rockport (TX)

On-site

USD 38,000 - 46,000

Full time

14 days+

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Benefits offered by this job

Up to 3 weeks vacation

Free meals

Free uniforms

Archways to Opportunity education

Service awards

Bonus potential

Pay increases every 6 months

Health insurance options

Career advancement opportunities

Employee Appreciation Day

Employee of the Month

Birthday recognition

Night premium pay

15% discount for family members

Job summary

McDonald’s in Rockport, TX is seeking a Shift Manager to lead the crew, ensure smooth restaurant operations, and deliver exceptional customer experiences. You will model outstanding service, manage priorities, and drive performance in a fast-paced setting.

The role emphasizes strong leadership, teamwork, and effective problem-solving to maintain quality and safety across all shifts. Flexible hours and opportunities for advancement are offered.

Qualifications

Experience leading a team in a fast-paced environment.
Excellent communication and customer service skills.
Ability to multitask and prioritize.
Willingness to work flexible shifts, including weekends.

Responsibilities

Lead and supervise crew during assigned shifts.
Provide coaching, direction, and real-time feedback.
Holds team members accountable to company standards and policies.
Manage daily operations to ensure quality, service, and cleanliness standards.
Monitor speed of service, order accuracy, and overall performance.

Skills

Leadership

Customer service

Communication

Teamwork

Multitasking

Problem solving

Attendance

Job description

The role emphasizes strong leadership, teamwork, and effective problem-solving to maintain quality and safety across all shifts. Flexible hours and opportunities for advancement are offered.

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