Guest Experience Shift Leader & Coach

Ontario Trillium Foundation; Columbia (MD); On-site; USD 35,000 - 45,000; Full time

Job summary

Ontario Trillium Foundation is seeking a Shift Leader in Columbia, Maryland to oversee crew members and ensure operational Brand standards are met. The Shift Leader will set goals, provide assignments, and motivate the team to deliver an excellent guest experience. Successful candidates will demonstrate strong leadership and communication skills and a commitment to employee success. Join our team to thrive in a fast-paced environment where contributions are valued.

Qualifications

• Proven leadership skills to coach and motivate team members.
• Strong communication skills to provide effective feedback.
• Ability to set goals and manage operations.

Responsibilities

• Coach Crew Members to execute operational standards.
• Set goals and provide assignments to team members.
• Celebrate successes and give timely feedback.

Job description

Ontario Trillium Foundation is seeking a Shift Leader in Columbia, Maryland to oversee crew members and ensure operational Brand standards are met. The Shift Leader will set goals, provide assignments, and motivate the team to deliver an excellent guest experience. Successful candidates will demonstrate strong leadership and communication skills and a commitment to employee success. Join our team to thrive in a fast-paced environment where contributions are valued.