Guest Experience Shift Leader

UDF-MyScoop Branding; Wilmington (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

United Dairy Farmers is seeking a Shift Leader for a full-time role in Wilmington, OH. The position requires leading a team, delivering the Hi Five Guest Experience, and ensuring safe, efficient shift operations, including alcohol and tobacco sales in compliance with state laws.

Responsibilities include greeting Guests, operating the POS and gas console, stocking merchandise, and maintaining store cleanliness and security.

Qualifications

• Experience delivering strong guest service with a friendly, professional demeanor.
• Ability to communicate clearly with Guests and team members.
• Proficient English listening and speaking skills.
• Experience operating point-of-sale (POS) systems and handling basic transactions.

Responsibilities

• Provide the signature UDF Hi Five Guest Experience to Guests.
• Greet Guests, anticipate needs and assist to ensure satisfaction.
• Operate POS system and gas console accurately and securely.
• Stock shelves, milk boxes, and ice cream products; maintain cleanliness.
• Monitor store security and manage cash using drop procedures.
• Assist with maintenance and proper refrigeration temperatures.
• Complete time records and required documentation.
• Perform other duties as assigned by management.

Skills

Guest service

Communication

English proficiency

POS system

Gas console

Tools

POS system

Gas console

Job description

United Dairy Farmers is seeking a Shift Leader for a full-time role in Wilmington, OH. The position requires leading a team, delivering the Hi Five Guest Experience, and ensuring safe, efficient shift operations, including alcohol and tobacco sales in compliance with state laws.

Responsibilities include greeting Guests, operating the POS and gas console, stocking merchandise, and maintaining store cleanliness and security.