Guest Experience Shift Lead (Admissions & Gift Shop)

Lowell Observatory; Flagstaff (AZ); On-site; USD 31,684 - 34,440; Full time

Job summary

Lowell Observatory is looking for a Visitor Experience Shift Supervisor to enhance guest experiences in Flagstaff. You will lead a front-line team, ensuring smooth operations and exceptional service at the admissions desk and gift shop.

This full-time position requires a high school diploma and sales ability, with preference for candidates holding a Bachelor's degree. The compensation ranges from $23 to $25 per hour, depending on experience, and offers varied hours, including weekends and holidays.

Qualifications

• Availability for varied hours including evenings, weekends, and holidays.
• Strong communication and interpersonal skills are essential.
• Cash handling experience and basic math proficiency required.

Responsibilities

• Set the standard for guest interactions and oversee daily operations.
• Manage shift flow, coordinate activities among team members.
• Provide daily written recap to management after each shift.

Skills

Communication

Sales ability

Customer service

Attention to detail

Dependability

Education

High school diploma

Bachelor’s degree in Business or Merchandising

Job description

Lowell Observatory is looking for a Visitor Experience Shift Supervisor to enhance guest experiences in Flagstaff. You will lead a front-line team, ensuring smooth operations and exceptional service at the admissions desk and gift shop.

This full-time position requires a high school diploma and sales ability, with preference for candidates holding a Bachelor's degree. The compensation ranges from $23 to $25 per hour, depending on experience, and offers varied hours, including weekends and holidays.