Guest Experience Shift Lead

UDF-MyScoop Branding; Harrison (OH); On-site; USD 19,000 - 21,000; Full time

Job summary

United Dairy Farmers is seeking a Shift Leader to uphold the Hi Five Guest Experience at our Ohio store. You will lead service, ensure compliance, and supervise duties during your shift to maintain safety and efficiency.

The role requires strong English communication, cash handling, and operation of POS and gas consoles. Expect a full-time schedule with 37–40 hours weekly across 1st–3rd shifts, and a pay range of $13.50–$15.25 per hour.

Qualifications

• Must be legally qualified to conduct alcohol and tobacco sales.
• Ability to communicate effectively in English.
• Ability to lift up to 10 pounds and work in cold environments (-30 to 33 F).
• Ability to operate store equipment and complete time records.

Responsibilities

• Provide the Hi Five Guest Experience and greet Guests warmly.
• Oversee shake/malt, ice cream, sodas, and hand-packed containers.
• Operate POS and gas console, handle cash and payments.
• Maintain shelves, freezers, and dip cabinet stock with proper rotation.
• Monitor store safety, cleanliness, and vendor log-in procedures.
• Complete time records accurately and follow management instructions.

Skills

Guest service

Cash handling

POS operation

English communication

Safety compliance

Tools

POS terminal

Gas console

Job description

United Dairy Farmers is seeking a Shift Leader to uphold the Hi Five Guest Experience at our Ohio store. You will lead service, ensure compliance, and supervise duties during your shift to maintain safety and efficiency.

The role requires strong English communication, cash handling, and operation of POS and gas consoles. Expect a full-time schedule with 37–40 hours weekly across 1st–3rd shifts, and a pay range of $13.50–$15.25 per hour.