Guest Experience & Service Leader — Restaurant

Chelsea Hospitality Group

Morristown (NJ)

On-site

USD 63,000 - 77,000

Full time

9 days ago

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

Comprehensive Medical, Dental, Life &

Vision insurance

Job summary

Chelsea Hospitality Group is seeking a Service Manager for our marquee restaurant to lead front-of-house operations and deliver exceptional hospitality. You will partner with restaurant leadership to drive service excellence, staff development, and guest satisfaction, while aligning with CHG's mission and core values.

You will build a championship service team, manage POS and guest experiences, and work closely with culinary leadership to balance guest expectations with financial goals in a

Qualifications

Leadership experience in restaurants and hospitality.
Strong knowledge of systems and processes in restaurant management.
Solid business and financial acumen.
Fluent English; Spanish knowledge preferred.
Ability to stand for extended periods, lift up to 50 lbs, and work in a fast-paced environment.

Responsibilities

Oversee and optimize the front-of-house operations.
Manage POS system, menu, and payments to ensure accuracy.
Train and supervise service staff and ensure alcohol service compliance.
Monitor labor, product mix, and financial targets.
Collaborate with Executive Chef to align front-and-back-of-house goals.
Foster guest-focused service and memorable hospitality experiences.

Skills

Leadership

Restaurant management

Financial acumen

Bilingual EN/ES

POS system

Tools

POS system

Job description

You will build a championship service team, manage POS and guest experiences, and work closely with culinary leadership to balance guest expectations with financial goals in a

Get your free, confidential resume review.

or drag and drop your file here.