Guest-Experience Server: Warm, Timely Service That Delights

Monk's Bar and Grill; Town of Middleton (WI); On-site; USD 17,000 - 28,000; Full time

Job summary

Monk's Bar in Wisconsin is seeking a friendly server to provide responsive, guest-focused service, greet patrons, take orders, and relay requests to the kitchen and bar to ensure an exceptional dining experience.

You will upsell specials, answer questions about the menu, handle payments, maintain clean service areas, and support teammates during busy shifts, all while delivering consistent hospitality that invites guests to return.

Qualifications

• Must communicate and understand the predominant language(s) of our guests.
• Basic math and money handling; ability to operate a POS system.
• Stand for long periods (up to 5 hours).
• Lift and maneuver trays weighing up to 20–25 pounds.

Responsibilities

• Welcome guests and greet them; make them feel comfortable and well cared for.
• Inform guests of specials and menu changes.
• Make menu recommendations aligned with guest preferences.
• Answer questions about food, beverages, and services.
• Take orders and enter them into the POS; relay to kitchen/bar.
• Deliver orders promptly to guests.
• Perform side work at start/end of shift; keep areas clean.
• Monitor guest dining experience and address requests promptly.
• Prepare final bill and process payment.
• Assist fellow servers and bussers as needed.
• Thank guests and invite them to return.
• Be available to cover shifts to ensure smooth operation.

Skills

Customer service

POS system

Basic math

Tools

Point-of-sale system

Job description

Monk's Bar in Wisconsin is seeking a friendly server to provide responsive, guest-focused service, greet patrons, take orders, and relay requests to the kitchen and bar to ensure an exceptional dining experience.

You will upsell specials, answer questions about the menu, handle payments, maintain clean service areas, and support teammates during busy shifts, all while delivering consistent hospitality that invites guests to return.