Guest Experience Server: Warm Service & Food Expert

Fish City Grill; Edmond (OK); On-site; USD 17,000 - 23,000; Part time

Job summary

Fish City Grill Edmond is seeking a friendly Server to deliver hospitality, great service and craveable dishes in a clean, energetic dining room. You will greet customers, take orders accurately using the POS, and ensure hot food and cold drinks reach tables promptly.

You will stay engaged with guests, share menu knowledge, upsell where appropriate, and work as part of a team to maintain a welcoming culture and a memorable dining experience for every guest.

Qualifications

• High school degree or GED preferred.
• Eighteen years of age or older.
• Good reading, writing, mathematical and communication skills.
• Able to interact professionally with other Customers and Team Members.
• Able to handle multiple tasks in a fast-paced environment.
• Good judgment and decision making abilities.

Responsibilities

• Live by a servant leadership philosophy to always serve others first.
• Understand, and comply with: All Company policies, procedures, and operating standards.
• Maintain energy, enthusiasm, passion and P.R.I.D.E. throughout the shift.
• Provide every Customer with an awesome first, next and last great experience.
• Always have a “do whatever it takes” personality.
• Smile and welcome all Customers you encounter.
• Hold doors open for Customers.
• Pull out chairs for female Customers.
• Engage Customers in conversation throughout their experience (when appropriate).
• Accommodate and meet special needs of Customers (senior citizens, large parties, business meetings, etc.).
• Utilize genuine salesmanship techniques during Customer interactions.
• Place accurate orders using the POS.
• Deliver food/beverages to Customers with a sense of urgency, delivering hot food hot, cold food cold; pre-bus as needed.
• Manage a section of tables during each shift as though it were your own business.
• Maintain a clean and organized section, service station, and dining room.
• Adhere to a responsible beverage service requirements.
• Adhere to cash handling policies.
• Complete assigned opening, ongoing, and closing sidework.
• Notify a Manager of all Customer complaints.
• Remain calm at all times.
• Perform any other tasks or duties as assigned by a Manager.

Skills

High school degree or GED preferred

Eighteen years of age or older

Good reading, writing, mathematical, &

Able to interact professionally with(C

Education

High school degree or GED

Job description

Fish City Grill Edmond is seeking a friendly Server to deliver hospitality, great service and craveable dishes in a clean, energetic dining room. You will greet customers, take orders accurately using the POS, and ensure hot food and cold drinks reach tables promptly.

You will stay engaged with guests, share menu knowledge, upsell where appropriate, and work as part of a team to maintain a welcoming culture and a memorable dining experience for every guest.