Guest Experience Server: Warm Hospitality & Service

HuHot; Council Bluffs (IA); On-site; USD 17,000 - 25,000; Full time

Job summary

HuHot in Council Bluffs, IA seeks friendly servers to deliver exceptional dining experiences. You will greet guests promptly, upsell menu items, and provide courteous service across courses. Serve beverages, take accurate orders, and ensure timely delivery while following alcohol rules.

A positive attitude and teamwork are essential for success. Responsibilities include assisting hosts, bussing, running food, and maintaining clean dining areas.

Qualifications

• Clear spoken English required.
• Friendly, outgoing personality.
• Strong problem-solving and organizational skills.

Responsibilities

• Greet guests within one minute of seating.
• Work well in a team and communicate clearly with guests and staff.
• Introduce yourself by name and upsell via menu knowledge and suggestive selling.
• Serve food and beverages courteously, accurately, and promptly.
• Provide responsible alcohol service per policies and regulations.
• Enter orders accurately to the point-of-sale system.
• Assist with seating and answer phones when hosts are unavailable.
• Bus tables, run food, refill beverages, and complete side work.
• Monitor guest satisfaction and report concerns.
• Give a sincere farewell and invite guests to return.

Skills

Clear English communication

Customer service

Multitasking

Calm under pressure

Physical stamina

Job description

HuHot in Council Bluffs, IA seeks friendly servers to deliver exceptional dining experiences. You will greet guests promptly, upsell menu items, and provide courteous service across courses. Serve beverages, take accurate orders, and ensure timely delivery while following alcohol rules.

A positive attitude and teamwork are essential for success. Responsibilities include assisting hosts, bussing, running food, and maintaining clean dining areas.