Guest Experience Server - Waikiki Hotel

The Laylow Waikiki; Honolulu (HI); Hybrid; USD 38,000 - 56,000; Full time

Benefits offered by this job

accommodating PTO/PTO exchange

medical/dental/vision benefits

maternity/paternity leave

pet insurance

company-matched dependent care & 401k

student loan repayment program

wide range of additional ancillary ben

Job summary

The Laylow Waikiki, a member of the Autograph Collection, seeks a friendly server to join our hospitality team in Honolulu. You will warmly welcome guests, record orders, and guide them through our food and beverage options with allergen awareness and thoughtful recommendations, while embracing the mid-century charm of our hotel.

This role emphasizes creating memorable guest experiences, staying organized, coordinating with the kitchen, and carrying trays with care.

Qualifications

• Experience in hospitality or food & beverage preferred.
• Ability to handle allergens and special requests with care.
• Strong communication and guest relations skills.

Responsibilities

• Record guests' orders accurately and promptly.
• Provide menu recommendations with knowledge of options and allergens.
• Understand kitchen timing and stay organized to deliver timely service.
• Build meaningful relationships with guests to enhance their experience.
• Maintain good organization and assist with duties as needed.
• Carry food and beverage trays safely and confidently.

Skills

Record guests' orders

Allergen awareness

Menu knowledge

Guest service & relationships

Organization

Carry trays

Job description

The Laylow Waikiki, a member of the Autograph Collection, seeks a friendly server to join our hospitality team in Honolulu. You will warmly welcome guests, record orders, and guide them through our food and beverage options with allergen awareness and thoughtful recommendations, while embracing the mid-century charm of our hotel.

This role emphasizes creating memorable guest experiences, staying organized, coordinating with the kitchen, and carrying trays with care.