Guest Experience Server | Upsell & Friendly Service

Anchor Point Management Group; Greenwood (IN); On-site; USD 2,800 - 4,100; Full time

Job summary

Buffalo Wild Wings in Greenwood, IN is hiring servers to greet guests, take orders, upsell, and deliver food and drinks with friendly, high-energy service. You’ll work in a fast-paced front-of-house team, follow alcohol service rules, and ensure guest satisfaction.

Requirements include minimum 21 years of age, alcohol server certifications, and prior experience in customer service or a high-volume restaurant. Strong communication, money handling, and teamwork are essential; training provided.

Qualifications

• Minimum 21 years of age.
• Certifications to serve alcohol as dictated by the State and BWW policy.
• Prior experience in server or customer service roles preferred.

Responsibilities

• Greet guests and create a welcoming, upbeat experience.
• Take food and drink orders accurately and efficiently.
• Recommend menu items, beverages, and promotions.
• Deliver food and drinks while ensuring quality and satisfaction.
• Check in with guests and provide attentive service throughout their visit.
• Process payments and handle transactions accurately.
• Follow responsible alcohol service (RAS) procedures as defined by laws and policy.
• Work closely with the team to keep the dining room running smoothly.

Skills

Customer service

Hospitality

Time management

Money handling

Communication

Conflict management

Emotional intelligence

Restaurant knowledge

Education

Alcohol server certification

Age 21+

Tools

POS systems

Job description

Buffalo Wild Wings in Greenwood, IN is hiring servers to greet guests, take orders, upsell, and deliver food and drinks with friendly, high-energy service. You’ll work in a fast-paced front-of-house team, follow alcohol service rules, and ensure guest satisfaction.

Requirements include minimum 21 years of age, alcohol server certifications, and prior experience in customer service or a high-volume restaurant. Strong communication, money handling, and teamwork are essential; training provided.