High-Energy Server — Fast-Paced Front-of-House

Wingmen V Llc; Marion (IN); On-site; USD 12,000 - 18,000; Full time

Job summary

Buffalo Wild Wings in Marion, IN is seeking servers to join the front-of-house team. You will greet guests, take orders, upsell menu items, and ensure a high-energy dining experience that aligns with the brand.

This role requires strong communication, reliability, and the ability to work well under pressure. The position emphasizes accurate payments, teamwork, and adherence to responsible alcohol service guidelines to create memorable guest experiences.

Qualifications

• Superior customer service and hospitality skills
• Knowledge of proper sanitation, food safety, and security procedures
• Knowledge of the BWW menu and ability to make suggestions and up-sell
• Knowledge of current marketing initiatives and upcoming events to inform guests
• Strong time-management, organizational skills, and attention to detail
• Basic mathematical skills and ability to handle money accurately; familiarity with point-of-sale systems
• Conflict management, analytical skills, and high emotional intelligence to solve guest problems
• Knowledge of responsible alcohol service procedures and BWW guidelines
• Strong understanding of common restaurant concepts, practices, and procedures

Responsibilities

• Greet guests and create a welcoming, upbeat experience
• Provide excellent verbal communication and interaction skills to serve guests and create personalized experiences
• Manage time and organization with attention to detail; take direction and execute team and company objectives
• Take food and drink orders accurately and efficiently
• Recommend menu items, beverages, and promotions
• Deliver food and drinks while ensuring quality and satisfaction
• Check in with guests and provide attentive service throughout their visit
• Process payments and handle transactions accurately
• Employ conflict management skills, analytical skills, and emotional intelligence to recognize and solve guest problems
• Follow responsible alcohol service procedures in accordance with federal, state laws, and BWW policies
• Work closely with your team to keep the dining room running smoothly

Skills

Customer service

Communication

Time management

Upselling

Education

Alcohol service certification

Tools

Point-of-sale (POS)

Job description

Buffalo Wild Wings in Marion, IN is seeking servers to join the front-of-house team. You will greet guests, take orders, upsell menu items, and ensure a high-energy dining experience that aligns with the brand.

This role requires strong communication, reliability, and the ability to work well under pressure. The position emphasizes accurate payments, teamwork, and adherence to responsible alcohol service guidelines to create memorable guest experiences.