Guest Experience Server — Training & Benefits

Flagship Restaurant Group; Lexington, Northern (KY, KY); Hybrid; USD 17,000 - 28,000; Full time

Benefits offered by this job

Dining discounts

Benefits package for full-time

Paid time off after three years

Job summary

Flagship Restaurant Group in Lexington, KY seeks hospitality professionals to provide attentive, personalized service and to know our menu, beverages, and steps of service. You will use Toast POS to take orders and process payments while maintaining a clean, welcoming dining area.

Join a team dedicated to guest satisfaction, professional conduct, and opportunities for advancement within a dynamic hospitality environment.

Qualifications

• Hospitality-focused approach with guests at the center of service.
• Strong communication and friendly, approachable demeanor.
• Ability to work well in a fast-paced team environment.

Responsibilities

• Provide friendly, attentive, and personalized service to guests.
• Be well-versed in food, beverages, and steps of service to answer questions.
• Use Toast POS to take orders, process payments, and ensure accuracy.
• Maintain a clean, welcoming environment for guests and teammates.
• Collaborate with the team to keep workflow smooth and efficient.
• Address guest feedback positively and turn challenges into opportunities.
• Adhere to the employee code of conduct for a respectful workplace.

Skills

Customer service

Communication

Team player

Detail oriented

Guest relations

Calm under pressure

Tools

Toast POS

Job description

Flagship Restaurant Group in Lexington, KY seeks hospitality professionals to provide attentive, personalized service and to know our menu, beverages, and steps of service. You will use Toast POS to take orders and process payments while maintaining a clean, welcoming dining area.

Join a team dedicated to guest satisfaction, professional conduct, and opportunities for advancement within a dynamic hospitality environment.