Guest Experience Server - Instapay Perks & Growth

Compass Group USA; Chicago (IL); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Instapay

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy, a Compass Group company, is seeking a dining room associate to take and deliver food and beverages to guests in a fast-paced dining room environment. You will greet guests warmly, explain menu items, and assist with dietary needs while maintaining cleanliness and safety standards.

Promotions and benefits are offered as part of the Levy program, including Instapay access, health and wellness programs, and employee perks across venues.

Responsibilities

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.

Job description

Levy, a Compass Group company, is seeking a dining room associate to take and deliver food and beverages to guests in a fast-paced dining room environment. You will greet guests warmly, explain menu items, and assist with dietary needs while maintaining cleanliness and safety standards.

Promotions and benefits are offered as part of the Levy program, including Instapay access, health and wellness programs, and employee perks across venues.