Guest Experience Server — Instapay & Growth

Levy Restaurants; Indianapolis (IN); On-site; USD 25,000 - 42,000; Full time

Benefits offered by this job

Instapay (early access to your wages)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy Restaurants in Indianapolis, IN is seeking a Restaurant Associate to take food and beverage orders and efficiently deliver items to dining room guests. The role emphasizes warm greeting, prompt service, and maintaining sanitation standards.

The associate will help guests with menu knowledge, accommodate requests, and work with back-of-house staff to ensure accurate orders. This position offers growth opportunities within a dynamic hospitality team.

Responsibilities

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.

Job description

Levy Restaurants in Indianapolis, IN is seeking a Restaurant Associate to take food and beverage orders and efficiently deliver items to dining room guests. The role emphasizes warm greeting, prompt service, and maintaining sanitation standards.

The associate will help guests with menu knowledge, accommodate requests, and work with back-of-house staff to ensure accurate orders. This position offers growth opportunities within a dynamic hospitality team.