Guest Experience Server — Growth & Perks

Hyatt Hotels Corporation; Lahaina (HI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Quarterly team celebrations

Complimentary work shoes

On-site free parking

40% discount to onsite food outlets

Company branded attire for outdoor A

Community service opportunities

Sustainability awards - LEED certified

Job summary

Hyatt Vacation Club is seeking a Server to greet guests, take orders, and deliver food and beverages at our locations in Hawaii. This role requires maintaining cleanliness, communicating dietary needs, and ensuring guest satisfaction throughout the dining experience.

You will explain menu items, address allergies, and coordinate with the kitchen to meet guests’ expectations. Flexible shifts are available, with opportunities to grow within the Hyatt Vacation Club family.

Responsibilities

• Greets guests, takes orders, and delivers food and drinks.
• Sets tables, ensuring all supplies meet quality standards.
• Maintains cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Communicates meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Explains menu items and specials and checks in with guests to ensure satisfaction with each course and/or beverage.
• Presents check and processes payment, adhering to cash handling and gratuity policies.

Skills

Customer service

Guest communication

Team player

Professionalism

Job description

Hyatt Vacation Club is seeking a Server to greet guests, take orders, and deliver food and beverages at our locations in Hawaii. This role requires maintaining cleanliness, communicating dietary needs, and ensuring guest satisfaction throughout the dining experience.

You will explain menu items, address allergies, and coordinate with the kitchen to meet guests’ expectations. Flexible shifts are available, with opportunities to grow within the Hyatt Vacation Club family.