Guest Experience Server - Growth‑Oriented Team

The Sports Facilities Companies; Bedford Park (IL); On-site; USD 15,000 - 21,000; Part time

Job summary

The Sports Facilities Complex at Wintrust Sports Complex in Bedford Park, IL is seeking a part-time server to provide excellent food and beverage service to guests. This position is customer-facing and reports to the Food & Beverage Manager.

Responsibilities include taking orders, communicating with the kitchen, delivering meals, and maintaining front-of-house cleanliness while ensuring guest satisfaction. Basic math, reading/writing, and safety procedures knowledge are required.

Qualifications

• Must be able to effectively communicate with guests, management, and team members.
• Must possess basic math, reading and writing skills.
• Must possess basic computer skills.
• Must be multi-task oriented.
• Must have knowledge of workplace safety procedures.

Responsibilities

• Exhibits professional attitude and presentation
• Knows the menu, including ingredients and prices
• Where appropriate, explains specials and makes recommendations to guests
• Takes orders for food, and effectively communicates with kitchen team members to ensure that food is promptly and properly prepared for guests
• Delivers food and beverages to guests
• Performs all table service functions with a commitment to meet and exceed guest satisfaction
• Performs assigned side work and assisting team members as needed
• Assist bussing tables, seating guests, taking to-go orders, and maintain FOH cleanliness
• Roll silverware as assigned daily
• Accurately reports tip income daily
• Performs other duties as assigned by management

Skills

Effective communication

Basic math

Reading and writing

Basic computer skills

Multi-tasking

Workplace safety procedures

Job description

The Sports Facilities Complex at Wintrust Sports Complex in Bedford Park, IL is seeking a part-time server to provide excellent food and beverage service to guests. This position is customer-facing and reports to the Food & Beverage Manager.

Responsibilities include taking orders, communicating with the kitchen, delivering meals, and maintaining front-of-house cleanliness while ensuring guest satisfaction. Basic math, reading/writing, and safety procedures knowledge are required.