Guest Experience Server | Growth, Training & Benefits

AC Louisville; Louisville (KY); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision insurance

Life insurance and disability options

401(k) with company match

Discounted room rates

Training and career advancement

Job summary

Concord Hospitality in Louisville is seeking a friendly, customer-focused Server to join our on-site dining team. You will greet guests, take and relay orders, and ensure a memorable experience with attentive service.

The ideal candidate has strong communication and teamwork skills, with flexibility for nights, weekends, and holidays. This full-time role offers competitive wages and opportunities for training and advancement within our hotels.

Qualifications

• Prior serving or hospitality experience preferred.
• Strong communication and customer service skills.
• Ability to work efficiently in a fast-paced environment.
• Flexibility to work varied shifts, including nights, weekends, and holidays.
• Commitment to teamwork, professionalism, and guest satisfaction.

Responsibilities

• Provide warm, attentive service to guests, ensuring satisfaction throughout their dining experience.
• Maintain a calm and professional demeanor during high-volume periods or unusual events.
• Monitor the operation of the food and beverage outlet, assisting managers in identifying and resolving guest concerns.
• Keep workstations clean, organized, and fully stocked.
• Accurately take and process guest orders while communicating clearly and pleasantly.
• Maintain consistent attendance and punctuality.

Skills

Customer service

Communication

Flexibility

Teamwork

Job description

Concord Hospitality in Louisville is seeking a friendly, customer-focused Server to join our on-site dining team. You will greet guests, take and relay orders, and ensure a memorable experience with attentive service.

The ideal candidate has strong communication and teamwork skills, with flexibility for nights, weekends, and holidays. This full-time role offers competitive wages and opportunities for training and advancement within our hotels.