Guest Experience Server - Growth & Benefits

Hilton Garden Inn Roslyn; Port Washington (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision insurance

Life insurance and short/long-term-dis

401(k) program with company match

Tuition assistance

Discounted room rates at Concord-maint

Training, development, and career_adv

Job summary

Concord Hospitality is seeking friendly Servers to greet and assist guests, delivering attentive service in our dining outlets. Your cheerful demeanor helps set a positive tone for guests’ experiences across shifts and venues.

As a Server, you will engage with guests, take orders accurately, and maintain a neat station while collaborating with team members to ensure smooth service. This role emphasizes professionalism, reliability, and guest satisfaction in a fast-paced hospitality environment.

Qualifications

• Prior serving or hospitality experience preferred.
• Strong communication and customer service skills.
• Ability to work efficiently in a fast-paced environment.
• Flexibility to work varied shifts, including nights, weekends, and holidays.
• Commitment to teamwork, professionalism, and guest satisfaction.

Responsibilities

• Provide warm, attentive service to guests, ensuring satisfaction throughout their dining experience.
• Maintain a calm and professional demeanor during high-volume periods or unusual events.
• Monitor the operation of the food and beverage outlet, assisting managers in identifying and resolving guest concerns.
• Keep workstations clean, organized, and fully stocked.
• Accurately take and process guest orders while communicating clearly and pleasantly.
• Maintain consistent attendance and punctuality.

Skills

Communication

Customer service

Fast-paced environment

Teamwork

Job description

Concord Hospitality is seeking friendly Servers to greet and assist guests, delivering attentive service in our dining outlets. Your cheerful demeanor helps set a positive tone for guests’ experiences across shifts and venues.

As a Server, you will engage with guests, take orders accurately, and maintain a neat station while collaborating with team members to ensure smooth service. This role emphasizes professionalism, reliability, and guest satisfaction in a fast-paced hospitality environment.