Guest Experience Server – Golf & Simulators

Five Iron Golf Cleveland LLC; Shaker Heights (OH); On-site; USD 1,378,000 - 2,066,000; Part time

Benefits offered by this job

Meals while working are included for a

Job summary

Five Iron Golf Cleveland LLC seeks a friendly part-time server to join our indoor golf and entertainment venue in Shaker Heights, OH. You will greet guests, take orders, serve food and drinks, and help drive guest satisfaction.

Responsibilities include upselling, maintaining a clean dining area, handling payments with a POS, verifying ages, and collaborating with a fast-paced team during nights and weekends. Prior hospitality experience is encouraged but not required.

Qualifications

• Server/hospitality experience encouraged but NOT required.
• Upbeat energy and enthusiasm.
• Positive attitude.
• Ability to work in a fast-paced environment and with a team.
• Proficient verbal and written communication skills.
• Ability to lift up to 50 lbs.

Responsibilities

• Follow Five Iron standards for guest engagement, including prompt drink service, upselling techniques, and contributing to a lively atmosphere.
• Accurately take food and drink orders.
• Serve food and beverages in a timely and courteous manner.
• Maintain extensive knowledge of our food and beverage offerings; present menus and make recommendations.
• Monitor guests' experience and promptly address any concerns.
• Use POS terminals to enter orders and process payments accurately.
• Ensure the golf simulators, tables, chairs and surrounding areas are clean and presentable.
• Check in with guests throughout their booking to ensure satisfaction.
• Maintain up-to-date knowledge of all of our technology, products, and promotions.
• Follow all health and safety regulations regarding food handling and alcohol service.
• Verify guests' legal drinking age.
• Assist with closing duties as needed.

Skills

Upbeat energy

Positive attitude

Teamwork

Communication skills

Physical stamina

Hospitality experience (preferred)

Job description

Five Iron Golf Cleveland LLC seeks a friendly part-time server to join our indoor golf and entertainment venue in Shaker Heights, OH. You will greet guests, take orders, serve food and drinks, and help drive guest satisfaction.

Responsibilities include upselling, maintaining a clean dining area, handling payments with a POS, verifying ages, and collaborating with a fast-paced team during nights and weekends. Prior hospitality experience is encouraged but not required.