Guest Experience Server — Friendly, Efficient & Growth‑Oriented

Tommy's West Restaurant; Cedar Rapids (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Tommy's West Restaurant in Cedar Rapids, IA is seeking an experienced server to join our team. You will greet guests, take orders, ensure timely delivery, and provide menu guidance in a fast-paced, guest-focused environment.

This role emphasizes teamwork, a positive attitude, and excellent customer service. While benefits are not listed, the team offers a welcoming culture and opportunities to develop hospitality skills.

Qualifications

• Minimum 1 year experience in serving or a similar customer-facing role.
• Excellent communication and interpersonal skills.
• Positive attitude and passion for providing great guest service.
• Ability to multitask and work efficiently in a fast-paced environment.
• Flexible to work varying shifts, including evenings and weekends.

Responsibilities

• Greeting and seating customers in a friendly, professional manner.
• Taking accurate food and drink orders and ensuring timely delivery to tables.
• Providing menu recommendations and answering questions about offerings.
• Maintaining a clean and organized workspace, including tables and dining areas.
• Collaborating with kitchen staff and team members to ensure smooth service.
• Handling customer payments and ensuring accurate transactions.
• Delivering top-notch customer service to ensure guests leave satisfied.

Skills

Customer service

Communication

Teamwork

Multitasking

Flexible scheduling

Job description

Tommy's West Restaurant in Cedar Rapids, IA is seeking an experienced server to join our team. You will greet guests, take orders, ensure timely delivery, and provide menu guidance in a fast-paced, guest-focused environment.

This role emphasizes teamwork, a positive attitude, and excellent customer service. While benefits are not listed, the team offers a welcoming culture and opportunities to develop hospitality skills.