Guest Experience Server — Food, Beverages & Upsell Pro

Holiday Inn Club Vacations Incorporated; Kissimmee (FL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Matching 401K

Employee Assistance Program

Paid Time Off

Travel Benefits, Discounts & FREE Vac…

Tuition Reimbursement & Continuing Edu

Job summary

Holiday Inn Club Vacations Incorporated in Kissimmee, FL is seeking a friendly Food & Beverage Team Member to take orders, craft cocktails, and provide courteous service to guests and owners. You will input orders into the POS, present checks, process payments, and upsell items while maintaining a fast-paced, high-demand environment.

Applicants should have a high school diploma or GED, cash-handling experience, and strong English communication. Serve Safe or TIPS certification is required.

Qualifications

• High school diploma or GED preferred.
• Cash-handling experience preferred.
• Customer service and/or food & beverage experience required.
• Serve Safe, TIPS, or other applicable state alcohol certification required.

Responsibilities

• Warmly welcome guests, inform them of specials, and answer questions.
• Take food and beverage orders, make recommendations, and upsell items.
• Accurately input orders into the POS system and prepare itemized checks, including tax.
• Present checks to guests, process payments, and provide change.
• Serve food and beverages, check back to ensure guest satisfaction, and address issues quickly.

Skills

Cash handling

Customer service

Food & beverage service

Upselling

POS system

Education

High School Diploma or GED

Tools

POS system

Cash handling

Job description

Holiday Inn Club Vacations Incorporated in Kissimmee, FL is seeking a friendly Food & Beverage Team Member to take orders, craft cocktails, and provide courteous service to guests and owners. You will input orders into the POS, present checks, process payments, and upsell items while maintaining a fast-paced, high-demand environment.

Applicants should have a high school diploma or GED, cash-handling experience, and strong English communication. Serve Safe or TIPS certification is required.