Guest Experience Server – Food & Beverage

Lbahospitality; Tallahassee (FL); On-site; USD 16,531 - 24,796; Full time

Job summary

Lbahospitality in Tallahassee, FL is seeking a Server to deliver prompt, courteous service in our dining outlets and maintain a guest-ready area to ensure a pleasant dining experience for guests and associates alike.

The role requires standing, lifting and the ability to lift up to 60 pounds and push/pull 60 pounds, with potential weekend shifts. Prior food and beverage experience is preferred and associates may need to pass security clearances.

Qualifications

• Age requirements and verify those who order any alcoholic beverages.
• Menu items, preparation methods and beverage choices.
• Standards of operation as required by brand.
• Area shopping, dining, entertainment and travel directions to assist guest inquiries.
• Daily hotel operations check daily events, bulletin boards and are up to date on changes, new procedures and events.
• Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.

Responsibilities

• Prepare and consistently maintain dining area and supplies in a guest ready atmosphere.
• Process guest charges and gratuities in accordance to standards, policies and procedures.
• Maintain safety and security practices, have thorough knowledge of emergency procedures.
• Ensure guests are provided with the highest quality product and service.
• Complete daily side work including stocking. May also be responsible for ordering, cost control and maintaining the quality of items served or alerting management to issues in these areas in a timely manner.
• Maintain certification from a brand approved responsible vendor training program.
• Other duties as assigned, that the associate is capable of performing.

Skills

Service minded

Hospitality

PMS software

Cash handling

Tools

Property Management System

Job description

Lbahospitality in Tallahassee, FL is seeking a Server to deliver prompt, courteous service in our dining outlets and maintain a guest-ready area to ensure a pleasant dining experience for guests and associates alike.

The role requires standing, lifting and the ability to lift up to 60 pounds and push/pull 60 pounds, with potential weekend shifts. Prior food and beverage experience is preferred and associates may need to pass security clearances.