Guest Experience Server – Flexible Shifts & Growth

White Lodging Services, Inc.; West Lafayette (IN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Parental Leave

DailyPay

Employee Assistance Program (EAP)

401(k) with company match

Vacation/PTO with rollover

Wellness tools

Referral bonuses

Job summary

White Lodging Services, Inc. is seeking hospitality team members for the Union Club Hotel at Purdue. You’ll provide high quality service, engage guests with friendly conversation, and offer intuitive recommendations to enhance their experience.

Responsibilities include setup, side work, and closing duties, plus accurately answering guest questions about menu items and drinks. A positive, team-oriented attitude is essential to thrive in this role.

Qualifications

• Must have an outgoing, social personality.
• Excellent communication and listening skills.
• Positive, can-do attitude.
• Team-player with ability to work under pressure.
• Weekend and holiday availability required.
• Previous restaurant or customer service experience is helpful but not required.

Responsibilities

• Provide high quality guest service with friendly conversation and suggestions.
• Complete setup, side work, and closing duties.
• Know menu items, preparation methods, and garnishes; answer guest questions.
• Ensure guest satisfaction with food and beverage quality and presentation.
• Promote teamwork and maintain a friendly, safe work environment.
• Process payment methods and finish end-of-shift paperwork.
• Maintain neat, professional appearance as an ambassador.
• Anticipate guest needs and deliver exemplary hospitality.
• Perform other duties as assigned.

Skills

Outgoing personality

Excellent communication

Team player

Positive attitude

Weekend/holiday availability

Job description

White Lodging Services, Inc. is seeking hospitality team members for the Union Club Hotel at Purdue. You’ll provide high quality service, engage guests with friendly conversation, and offer intuitive recommendations to enhance their experience.

Responsibilities include setup, side work, and closing duties, plus accurately answering guest questions about menu items and drinks. A positive, team-oriented attitude is essential to thrive in this role.