Guest Experience Server | Flexible Schedule & Training

Huddle House; Suffolk (VA); On-site; USD 11,000 - 17,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Training & development

Job summary

Huddle House in Suffolk, VA is seeking a Restaurant Server to oversee the day-to-day operation of first-class customer service and food service. You will receive food orders and convey them to the cook staff, ensuring prompt delivery and maintaining a clean serving area.

The ideal candidate provides excellent customer service, communicates effectively with restaurant staff, and brings a can-do attitude. Prior restaurant experience is preferred, and you will be part of a team that values

Qualifications

• Excellent customer service skills.
• Ability to communicate effectively with all restaurant staff.
• Some previous restaurant experience preferred.
• Can-do attitude and willingness to work during your shift.

Responsibilities

• Report to work on time in a clean and complete proper uniform
• Greet all customers with a smile and a verbal greeting: “Good Morning or Welcome to Huddle House.”
• Review the menu with customers when needed, suggestively sell products, and take orders from each customer at the table
• Using proper, approved abbreviations and submit tickets to the cook’s station
• Deliver food in a timely manner to the customer when food is ready
• Handle money from customers, account for all tickets, credit cards receipts, and make sure that all tickets have been rung up and closed before shift is over
• Complete the position checklist while stocking and preparing the unit for the next shift
• Perform all prepping and cleaning duties as detailed or assigned by supervisor, including but not limited to: bussing tables, sweeping and mopping floors, cleaning bathrooms and walls
• Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints
• Know the menu, the daily features when applicable, which juices, add-ons and desserts to suggestively sell products
• Know and follow the Huddle House steps of service with each and every guest to maximize shift sales

Skills

Customer service

Communication

Restaurant experience

Can-do attitude

Job description

Huddle House in Suffolk, VA is seeking a Restaurant Server to oversee the day-to-day operation of first-class customer service and food service. You will receive food orders and convey them to the cook staff, ensuring prompt delivery and maintaining a clean serving area.

The ideal candidate provides excellent customer service, communicates effectively with restaurant staff, and brings a can-do attitude. Prior restaurant experience is preferred, and you will be part of a team that values