Guest Experience Server — Flexible Schedule, Evening & Weekend

Live Nation Entertainment Inc; Nashville (TN); On-site; USD 26,000 - 38,000; Full time

Job summary

Brooklyn Bowl Nashville is seeking a friendly, attentive Server to deliver seamless food and beverage service across the restaurant, bowling lanes, and bar areas. You will greet guests, clarify menus, input orders into the POS, present checks, collect payments, and ensure every station looks inviting and organized.

The role requires a valid ABC Card, physical ability to lift 20–50 pounds, and a flexible schedule including weekends and holidays, with the ability to work late hours.

Qualifications

• Valid ABC Card required.
• Must be able to lift 20–50 pounds repeatedly.
• Must be able to work a flexible schedule, including weekends and holidays.
• Ability to work later hours.
• Strong interpersonal and communication skills.
• Positive, friendly attitude.
• Ability to work closely and efficiently with others.

Responsibilities

• Responsible for all stages of food and beverage service in the restaurant, bowling area, bar or other areas throughout the venue
• Maintain the cleanliness and appearance of the dining or service area to meet departmental standards
• Greet and make all guests feel welcome
• Respond to guest inquiries and requests in a timely fashion
• Ensure the guest has an enjoyable experience
• Possess in-depth knowledge of all menu items and specials, including ingredients, preparation methods, etc.
• Ensure appropriate utensils and condiments are present for the meal being served
• Check all tables to ascertain guest needs.
• Remains attentive to the needs and requests of the guest
• Ensures that all phases of the meal are carried out appropriately, from the time the guests are seated until their departure
• Relate all information to kitchen and management in detail of special requests
• Obtain food and drink orders from guests.
• Makes appropriate suggestions and follows all set service standards and sequence of service
• Collect and process payment
• Input orders accurately and efficiently into POS system
• Communicate any problem or guest concern to management in a timely manner
• Knowledge of and compliance with Health Code and Alcohol Regulations
• Perform other duties as assigned
• Work together as part of a team to provide the best overall guest experience
• Maintain proper cash handling procedures

Skills

Interpersonal skills

Communication

Customer service

Teamwork

Flexibility

POS system operation

Education

ABC Card (Alcohol Server Certification)

Job description

Brooklyn Bowl Nashville is seeking a friendly, attentive Server to deliver seamless food and beverage service across the restaurant, bowling lanes, and bar areas. You will greet guests, clarify menus, input orders into the POS, present checks, collect payments, and ensure every station looks inviting and organized.

The role requires a valid ABC Card, physical ability to lift 20–50 pounds, and a flexible schedule including weekends and holidays, with the ability to work late hours.