Guest Services - Brooklyn Bowl Nashville

Live Nation Entertainment Inc; Nashville (TN); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Competitive compensation

Professional career development

Additional benefits

Job summary

Brooklyn Bowl Nashville is seeking friendly Guest Services staff to provide front desk service at the host stand, bowl desk and coat check, and to support administrative duties. The ideal candidate is highly organized with excellent people skills, a positive attitude, and patience when engaging guests.

Responsibilities include answering phone calls, preparing shoe orders, greeting guests, managing waiting lists, and guiding guests to seats.

Qualifications

• Positive, friendly attitude.
• Strong interpersonal and communication skills.
• Flexible schedule with at least 3 shifts/week incl. weekends/holidays.
• Ability to work later hours.
• Ability to work in a loud venue with crowds.

Responsibilities

• Answer phone calls from guests.
• Prepare bowling shoe orders and return shoes.
• Greet customers, manage waiting list, and guide to seats.
• Support front desk and coat check duties.

Skills

Positive attitude

Interpersonal skills

Communication skills

Flexible schedule

Weekend availability

Stamina

Job description

Job Summary

Brooklyn Bowl Nashville. The Role: Guest Services are responsible for providing front desk service (host stand, bowl desk and coat check) to guests and undertaking administrative duties. We are looking for highly organized candidates with excellent people skills. The ideal candidate will have a positive, friendly attitude and tremendous patience when dealing with guests.

Compensation

Starting rate is $20 per hour.

Responsibilities

• Answer phone calls from guests
• Prepare bowling shoe order for guests and return shoes
• Greet customers, put them on a waiting list when needed, give them menus and show them to their seats

Requirements

• Positive, friendly attitude
• Must be able to work a flexible schedule, available at least 3 shifts per week, including weekends and holidays
• Ability to work later hours
• Strong interpersonal and communication skills
• Ability to work closely and efficiently with others
• Performing reaching and stooping motions repeatedly
• Move throughout venue areas during the entire shift
• Work in an environment with loud music, smoke and crowds for extended periods of time
• Stand or stay in a stationary position for entire shift
• Tolerance of all cultures, music and art forms
• Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa

Preferred

• Experience in a live music environment
• Experience working in a high-volume restaurant, bar or entertainment venue

Physical Demands / Working Environment

Working environment is fast-paced, often loud and stressful. Position requires extended periods of prolonged standing and working on your feet.

Benefits

• Competitive compensation
• Professional career development
• Additional benefits

Equal Employment Opportunity

Brooklyn Bowl Nashville strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Hiring Practices

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Brooklyn Bowl Nashville may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains. Recognized for seven years as a Great Place to Work® and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.