Guest Experience Server - Flexible Hours + Tips

iCIMS, Inc.; Residences at Coconut Point (FL); On-site; USD 13,000 - 16,000; Part time

Benefits offered by this job

Flexible scheduling

Faster Pay next-day access (tips)

Meal discounts

Job summary

The Cheesecake Factory is seeking a personable Server for a fast-paced, high-volume restaurant in Estero, FL. This part-time position focuses on delivering attentive service, guiding guests through the menu, and ensuring meals arrive promptly and correctly.

As a vital front-of-house member, you will greet guests, take orders with a POS system, and help create memorable dining experiences. Previous serving experience and 18+ years old are required.

Qualifications

• At least 12 months serving experience in a full-service restaurant.
• Team player with strong communication and interpersonal skills.
• Ability to multitask and stay organized in a high-volume environment.
• Experience with payment processing and basic math skills.
• Must be at least 18 years old.

Responsibilities

• Warmly greet guests, creating a welcoming guest experience.
• Build rapport through casual conversation while providing attentive service.
• Orchestrate dining experiences in alignment with our defined service standards.
• Take and enter accurate orders using a POS system.
• Actively listen during guest interactions to anticipate needs.
• Share menu knowledge by making menu recommendations and answering questions about food allergies and ingredients.
• Guide guests in beer and spirit selections while demonstrating strong wine knowledge.
• Coordinate with the kitchen to ensure order accuracy and timely service.
• Deliver food and drinks with speed and a sense of urgency.
• Fill and refill beverages, clear tables, and manage multiple tables.
• Process payments accurately, including cash handling and credit/debit transactions.
• Follow instructions, procedures, and alcohol service guidelines.
• Demonstrate ownership of sidework and closing tasks to maintain cleanliness and organization.
• Work well under pressure with a positive, patient attitude.

Job description

The Cheesecake Factory is seeking a personable Server for a fast-paced, high-volume restaurant in Estero, FL. This part-time position focuses on delivering attentive service, guiding guests through the menu, and ensuring meals arrive promptly and correctly.

As a vital front-of-house member, you will greet guests, take orders with a POS system, and help create memorable dining experiences. Previous serving experience and 18+ years old are required.