Guest Experience Server - Flexible Hours & Tips

iCIMS, Inc.; Edison (NJ); On-site; USD 8,000 - 22,000; Part time

Benefits offered by this job

Higher earnings potential

Flexible scheduling

Faster Pay

Shift meals discount

Paid vacation and sick time

Medical, Dental, Vision coverage

Employee recognition programs

Education & growth programs

Job summary

The Cheesecake Factory is hiring Servers in Edison, NJ. Join a high-volume, guest-focused team where you guide guests through the menu, deliver meals promptly, and provide attentive service with hospitality.

You will build rapport, multitask across stations, and ensure accurate orders using our POS system. We offer steady hours, flexible life, and opportunities for growth, with benefits including paid time off, medical coverage options, and employee discounts.

Qualifications

• At least 12 months serving experience in a full-service restaurant.
• Team player with strong communication and interpersonal skills.
• Ability to multitask and stay organized in a high-volume environment.
• Experience with payment processing and basic math skills.
• Dedicated, dependable, punctual, and reliable with a strong work ethic.
• Adaptable, problem-solving mindset with consistent attention to detail.
• Passion for hospitality, guest satisfaction, and teamwork.
• Ability to lift up to 35 pounds, stand for extended periods, continuously bend, reach and twist.
• Must be at least 18 years old.

Responsibilities

• Warmly greet guests, creating a welcoming guest experience.
• Build rapport through casual conversation while providing attentive service.
• Orchestrate dining experiences in alignment with our defined service standards.
• Take and enter accurate orders using a POS system.
• Actively listen during guest interactions to anticipate needs.
• Share menu knowledge by making menu recommendations and answering questions about food allergies and ingredients.
• Guide guests in beer and spirit selections while demonstrating strong wine knowledge.
• Coordinate with the kitchen to ensure order accuracy and timely service.
• Deliver food and drinks with speed and a sense of urgency.
• Fill and refill beverages, clear tables, and manage multiple tables.
• Process payments accurately, including cash handling and credit/debit transactions.
• Follow instructions, procedures, and alcohol service guidelines.
• Demonstrate ownership of sidework and closing tasks to maintain cleanliness and organization.
• Work well under pressure with a positive, patient attitude.

Skills

Communication skills

Interpersonal skills

Customer service

Multitasking

Tools

POS system

Cash handling

Job description

The Cheesecake Factory is hiring Servers in Edison, NJ. Join a high-volume, guest-focused team where you guide guests through the menu, deliver meals promptly, and provide attentive service with hospitality.

You will build rapport, multitask across stations, and ensure accurate orders using our POS system. We offer steady hours, flexible life, and opportunities for growth, with benefits including paid time off, medical coverage options, and employee discounts.