Guest Experience Server | Flexible Hours + Fast-Paced Team

Applebee's Neighborhood Grill + Bar; Warren (MI); On-site; USD 12,000 - 21,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar is seeking a friendly server to delight guests by exceeding expectations and delivering courteous, timely service. You will greet guests, guide them through the menu, take orders, and handle payments while keeping areas clean and organized.

This role emphasizes teamwork, initiative, and a positive, engaging demeanor. The position requires flexibility to work evenings and weekends, with physical ability to lift up to 20 pounds and stand for extended periods.

Qualifications

• Excellent customer service skills and the ability to exceed guests’ expectations.
• Ability to work efficiently in a fast-paced environment.
• Good attitude toward teamwork.
• Strong work ethic, with a willingness to take initiative.
• Confident, outgoing demeanor.
• Flexibility to work a variable schedule, including evenings and weekends.
• Ability to be mobile for a minimum of 4 hours, bend, stoop and lift up to 20 pounds.

Responsibilities

• Greets guests and interacts with every guest to create a friendly upbeat work environment.
• Familiarize guests with the menu and make appropriate suggestions when requested.
• Take guests orders and input them correctly in the POS using the write, repeat and review rule.
• Serve food and beverages using the Applebee’s TEAM delivery system.
• Pre bus table and sweep the surrounding area to keep it clean and comfortable.
• Collect payment from customers in a timely manner using the QR code or POS.
• Completes daily cleaning work tasks and maintains a clean and safe working environment.
• Anticipate guests' needs in order to facilitate an enjoyable dining experience.

Skills

Customer service

Teamwork

Flexible schedule

Initiative

Communication

Mobility

Job description

Applebee's Neighborhood Grill + Bar is seeking a friendly server to delight guests by exceeding expectations and delivering courteous, timely service. You will greet guests, guide them through the menu, take orders, and handle payments while keeping areas clean and organized.

This role emphasizes teamwork, initiative, and a positive, engaging demeanor. The position requires flexibility to work evenings and weekends, with physical ability to lift up to 20 pounds and stand for extended periods.