Guest Experience Server - Fast-Paced Hospitality & Beverage Upsell

Beach Club Casino; Rochester (NH); On-site; USD 17,000 - 25,000; Full time

Job summary

Granite State Gaming & Hospitality, LLC is seeking a Server in Rochester, NH. You will create a great guest experience by taking food and drink orders, delivering items promptly, and maintaining clean tables in a fast-paced hospitality setting.

You will verify IDs for alcohol per NH state regulations, upsell items, and keep stations stocked. Ability to multitask and work nights, weekends, and holidays is required.

Qualifications

• Must be 18 years or older and able to meet NH alcohol service requirements.
• Physically able to lift/move items up to 50 pounds.
• Able to work in a loud, smoky environment with possible chemical/temperature exposures.
• Nights, weekends, and holidays required.
• Tip pooling is optional for tipped employees.

Responsibilities

• Greet guests, take accurate food and beverage orders, and serve items promptly.
• Verify guest IDs for alcohol service per NH regulations.
• Maintain clean, organized, and well-stocked stations during the shift.
• Upsell menu items and premium beverages.
• Answer questions about food and drinks, including ingredients and preparation.
• Maintain table appearance, pre-bus, refill drinks, and reset tables.
• Follow proper food handling and safety procedures.
• Report guest concerns to the Manager on Duty.

Skills

Listening & communication

Problem solving

Teamwork

Multitasking

Order accuracy

Alcohol service awareness

Job description

Granite State Gaming & Hospitality, LLC is seeking a Server in Rochester, NH. You will create a great guest experience by taking food and drink orders, delivering items promptly, and maintaining clean tables in a fast-paced hospitality setting.

You will verify IDs for alcohol per NH state regulations, upsell items, and keep stations stocked. Ability to multitask and work nights, weekends, and holidays is required.