Guest Experience Server – Fast-Paced Dining

Hyatt Indy; Indianapolis (IN); On-site; USD 17,000 - 25,000; Full time

Job summary

Hyatt Place Hyatt House Indy in Indianapolis is seeking a Restaurant Server to deliver warm, guest-centric service in a fast-paced dining environment. You will greet guests, present menus, take orders, and ensure accurate preparation and presentation of food and beverages.

Ideal candidates have prior serving or hospitality experience, strong communication and math skills, and a neat, professional appearance. Training on POS systems and beverage service is provided.

Qualifications

• High school diploma or equivalent preferred.
• Previous serving or hospitality experience preferred.
• Experience with POS systems and cash handling a plus.

Responsibilities

• Greet guests promptly and provide friendly, attentive service.
• Present menus, answer questions, and make recommendations.
• Take accurate food and beverage orders and input them into the POS system.
• Deliver food and drinks promptly, ensuring proper presentation and temperature.
• Check back with guests regularly and anticipate needs.
• Process payments, handle cash, and balance receipts accurately.
• Maintain table cleanliness, reset tables, and support dining room organization.
• Communicate guest needs and concerns to management or kitchen staff as needed.
• Follow all food safety, sanitation, and alcohol service guidelines.
• Assist with opening, closing, and side work duties.
• Perform additional duties as assigned by management.

Skills

Customer service

Communication

Multitasking

Menu knowledge

Allergen awareness

Order accuracy

Cash handling

Professional appearance

Education

High school diploma or equivalent

Job description

Hyatt Place Hyatt House Indy in Indianapolis is seeking a Restaurant Server to deliver warm, guest-centric service in a fast-paced dining environment. You will greet guests, present menus, take orders, and ensure accurate preparation and presentation of food and beverages.

Ideal candidates have prior serving or hospitality experience, strong communication and math skills, and a neat, professional appearance. Training on POS systems and beverage service is provided.