Guest Experience Server - Family-Run Hospitality

Applebee's Neighborhood Grill + Bar; Cedar Rapids (IA); On-site; USD 26,000 - 52,000; Full time

Job summary

Thrive Restaurant Group is seeking a friendly server for Applebee’s in our neighborhood. You’ll greet guests, take orders, serve food and drinks, and help create a welcoming dining experience.

The role emphasizes hospitality, teamwork, and accurate cash handling; physical demands include standing, lifting up to 25 pounds, and moving customers' needs quickly. We offer a family atmosphere, flexible shifts, and opportunities to learn leadership and business basics.

Qualifications

• A desire to care for others, grow, and learn.
• A positive attitude.
• Ability to wipe down table tops, table legs, pick up debris off of the floor and wipe down booth seats in all areas of the restaurant.
• Transports plates, glasses and baskets to and from the dining room, service bar, and the kitchen about 30 times per shift.
• Reading, writing, basic math, and verbal communication skills required.
• Mobility required during the entire shift.
• Transports glass racks and cases up to 25 pounds (such as a case of beer) up to 15 times per shift.

Responsibilities

• Deliver food and drinks and ongoing service to guests.
• Greet guests, answer questions and make suggestions regarding food, drinks, and service.
• Interact with all guests creating a friendly and upbeat atmosphere.
• Relay orders to service bar and kitchen via the point-of-sale computerized register system.
• Observe and serve guests responding to any needs or requests.
• Present guest checks to each table and facilitates payment. Makes correct change and/or completes the proper charge card procedure.
• Participates in the clearing and resetting of dining room tables.

Skills

Guest service

Positive attitude

Multitasking

Mobility on shift

Cash handling

Communication skills

Job description

Thrive Restaurant Group is seeking a friendly server for Applebee’s in our neighborhood. You’ll greet guests, take orders, serve food and drinks, and help create a welcoming dining experience.

The role emphasizes hospitality, teamwork, and accurate cash handling; physical demands include standing, lifting up to 25 pounds, and moving customers' needs quickly. We offer a family atmosphere, flexible shifts, and opportunities to learn leadership and business basics.