Guest Experience Server — Family-Run Eatery

Thrive Restaurant Group; Waterloo (IA); On-site; USD 17,000 - 25,000; Full time

Job summary

Thrive Restaurant Group in Waterloo, IA is seeking a friendly Server to deliver food and drinks, greet guests, and ensure a memorable dining experience. You will take orders, make recommendations, and work with the team to maintain a smooth service flow.

Role emphasizes guest satisfaction, accurate transactions, and a positive, upbeat atmosphere. This position is on-site at our local restaurant with tips and a wage reflective of a tip-credit system.

Qualifications

• Customer-focused with a positive attitude.
• Able to stand and move throughout shift.
• Basic math and cash handling.
• Good verbal communication and listening skills.

Responsibilities

• Deliver food and drinks and provide ongoing service to guests.
• Greet guests, answer questions and make menu recommendations.
• Interact with guests to create a friendly, upbeat atmosphere.
• Relay orders to service bar and kitchen via POS system.
• Observe guests and respond to needs or requests.
• Present checks, process payments and handle transactions.
• Assist in clearing and resetting tables.

Skills

Guest service

Communication

Mobility

Reading & writing

Teamwork

Job description

Thrive Restaurant Group in Waterloo, IA is seeking a friendly Server to deliver food and drinks, greet guests, and ensure a memorable dining experience. You will take orders, make recommendations, and work with the team to maintain a smooth service flow.

Role emphasizes guest satisfaction, accurate transactions, and a positive, upbeat atmosphere. This position is on-site at our local restaurant with tips and a wage reflective of a tip-credit system.