Guest Experience Server - Elevate Hospitality

Sagemont Hotels; Loma Linda (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Courtyard Loma Linda is seeking a friendly Server to deliver attentive service in our restaurant and lounge. Greet guests, take orders, and ensure a memorable dining experience that aligns with Wings of Excellence.

You will work with kitchen and bar staff to deliver orders, upsell daily specials, maintain clean dining areas, handle payments, and comply with all alcohol service and grooming standards. Availability for varied shifts including evenings, weekends, and holidays is required.

Qualifications

• Previous serving experience preferred in hospitality.
• Excellent interpersonal and communication skills.
• Able to multitask with strong attention to detail.
• Must meet local age requirements for alcohol service.
• Availability for varied shifts including evenings, weekends and holidays.
• Able to stand and walk for long periods and lift up to 25 pounds.

Responsibilities

• Greet guests and provide menu recommendations.
• Take orders and deliver items efficiently.
• Check back with guests and handle special requests or complaints.
• Promote daily specials and upsell beverages.
• Maintain cleanliness of tables and dining areas.
• Process payments and follow cash handling procedures.
• Collaborate with kitchen and bar staff for timely delivery.
• Comply with alcohol and food service regulations.
• Adhere to hotel grooming and appearance standards.

Skills

Customer service

Interpersonal communication

Multitasking

Attention to detail

Alcohol service

Job description

Courtyard Loma Linda is seeking a friendly Server to deliver attentive service in our restaurant and lounge. Greet guests, take orders, and ensure a memorable dining experience that aligns with Wings of Excellence.

You will work with kitchen and bar staff to deliver orders, upsell daily specials, maintain clean dining areas, handle payments, and comply with all alcohol service and grooming standards. Availability for varied shifts including evenings, weekends, and holidays is required.