Guest Experience Server – Dining & Hospitality

Applebee's Neighborhood Grill + Bar; Great Bend (KS); On-site; USD 17,000 - 30,000; Full time

Job summary

Thrive Restaurant Group is opening a dual-branded Applebee's/IHOP and seeks a friendly Server to create memorable dining experiences for every guest. You will warmly welcome guests, take and deliver orders from both menus, and help maintain a welcoming atmosphere with attentive service.

As a Server, you will assist in providing knowledgeable recommendations, manage POS transactions, and contribute to a team-oriented, hospitality-driven environment with tip-based earnings.

Qualifications

• A genuine desire to care for others while growing and learning.
• Positive attitude with a passion for hospitality.
• Ability to learn and confidently describe both Applebee's and IHOP menu offerings, promotions, and beverage selections.
• Reading, writing, basic math, verbal communication, and cash-handling skills.
• Mobility required throughout the entire shift.
• Ability to transport food, beverages, plates, glasses, and service items throughout the restaurant multiple times during a shift.
• Ability to transport glass racks and beverage cases weighing up to 25 pounds as needed.
• Ability to maintain cleanliness by wiping tables, booths, chairs, and picking up debris throughout the restaurant.

Responsibilities

• Welcome guests with a friendly, engaging attitude and provide attentive service throughout their dining experience.
• Take food and beverage orders accurately, answer guest questions, and make recommendations from both the Applebee's and IHOP menus.
• Deliver food and beverages promptly while ensuring order accuracy and presentation standards are met.
• Create a warm, welcoming atmosphere by anticipating guest needs and responding promptly to requests.
• Enter guest orders accurately into the point-of-sale system and communicate effectively with the kitchen and bar.
• Present guest checks, process payments accurately, and complete all cash and credit card transactions.
• Assist with clearing, cleaning, and resetting tables to maintain an inviting dining environment.
• Support fellow team members to ensure an exceptional guest experience throughout the restaurant.

Skills

Guest service

Hospitality

Menu knowledge

Cash handling

Communication

Mobility

Teamwork

Job description

Thrive Restaurant Group is opening a dual-branded Applebee's/IHOP and seeks a friendly Server to create memorable dining experiences for every guest. You will warmly welcome guests, take and deliver orders from both menus, and help maintain a welcoming atmosphere with attentive service.

As a Server, you will assist in providing knowledgeable recommendations, manage POS transactions, and contribute to a team-oriented, hospitality-driven environment with tip-based earnings.