Guest Experience Server | Family-Driven Eatery

Applebee's Neighborhood Grill + Bar; Marshalltown (IA); On-site; USD 13,776,000 - 20,664,000; Full time

Job summary

Thrive Restaurant Group seeks a friendly server to deliver food and drinks and provide attentive service in a welcoming Applebee’s setting. You will greet guests, answer questions, and make recommendations to ensure a memorable dining experience.

Responsibilities include taking and relaying orders, assisting in the dining room, processing payments, and helping reset tables to maintain a smooth service flow.

Qualifications

• A desire to care for others, grow, and learn.
• A positive attitude.
• Ability to wipe down table tops, table legs, pick up debris off of the floor and wipe down booth seats in all areas of the restaurant.
• Transports plates, glasses and baskets to and from the dining room, service bar, and the kitchen about 30 times per shift.
• Reading, writing, basic math, and verbal communication skills required.
• Mobility required during the entire shift.
• Transports glass racks and cases up to 25 pounds (such as a case of beer) up to 15 times per shift.

Responsibilities

• Deliver food and drinks and ongoing service to guests.
• Greet guests, answer questions and make suggestions regarding food, drinks, and service.
• Interact with all guests creating a friendly and upbeat atmosphere.
• Relay orders to service bar and kitchen via the point-of-sale computerized register system.
• Observe and serve guests responding to any needs or requests.
• Present guest checks to each table and facilitates payment. Makes correct change and/or completes the proper charge card procedure.
• Participates in the clearing and resetting of dining room tables.

Skills

Customer service

Positive attitude

Mobility

Communication skills

Basic math

Job description

Thrive Restaurant Group seeks a friendly server to deliver food and drinks and provide attentive service in a welcoming Applebee’s setting. You will greet guests, answer questions, and make recommendations to ensure a memorable dining experience.

Responsibilities include taking and relaying orders, assisting in the dining room, processing payments, and helping reset tables to maintain a smooth service flow.