Guest Experience Server

Applebee's Neighborhood Grill + Bar; South Charleston (WV); On-site; USD 11,000 - 19,000; Full time

Job summary

Thrive Restaurant Group seeks a friendly Server to deliver food and beverages, greet guests, and create a memorable dining experience. You will interact with guests, answer questions, and help with menu selections to ensure guest satisfaction and repeat visits.

In this role, you will relay orders, maintain guest comfort, and contribute to a positive, upbeat atmosphere while handling payments and table turnover efficiently at our Applebee's locations.

Qualifications

• Reading, writing, basic math, and verbal communication skills are required.
• Able to move around the dining area and handle multiple tasks.
• Willingness to deliver friendly, guest-focused service and maintain a clean environment.

Responsibilities

• Deliver food and drinks and ongoing service to guests.
• Greet guests, answer questions and make suggestions regarding food, drinks, and service.
• Interact with all guests creating a friendly and upbeat atmosphere.
• Relay orders to service bar and kitchen via the POS system.
• Observe and serve guests, addressing needs or requests.
• Present checks and process payments accurately.
• Assist in clearing and resetting dining room tables.

Skills

Reading & Math

Verbal communication

Mobility

Guest service mindset

Job description

Thrive Restaurant Group seeks a friendly Server to deliver food and beverages, greet guests, and create a memorable dining experience. You will interact with guests, answer questions, and help with menu selections to ensure guest satisfaction and repeat visits.

In this role, you will relay orders, maintain guest comfort, and contribute to a positive, upbeat atmosphere while handling payments and table turnover efficiently at our Applebee's locations.