Guest Experience Server — Club Hospitality, Growth Path

Troon; Naperville (IL); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical

Vision

PTO

401(k)

EAP

Job summary

Troon Naperville Country Club in Naperville, IL seeks a Server to deliver exceptional guest service in a fast-paced hospitality setting. Compensation ranges from $12.00 to $18.00 per hour plus gratuities, with opportunities to grow within our global golf and community management organization.

Responsibilities include greeting guests, taking orders, delivering meals promptly, handling POS transactions, and maintaining a clean work area.

Qualifications

• High school diploma or GED; two years of serving experience and/or training; or equivalent combination of education and experience.
• Must be able to meet state age requirements for handling alcohol for this position.
• Regular and reliable attendance.

Responsibilities

• Provide immediate attention to all guests upon seating
• Describe specials of the day to guests; answer questions regarding any menu item and offer suggestions when appropriate
• Take food and beverage orders from guests and deliver food promptly after preparation
• Follow up with guests to ensure satisfaction and replenish items as needed
• Participate in pre-shift meetings and taste tests
• Maintain an organized workstation and side work duties
• Accountable for checks and cash transactions; utilize Point of Sale system
• Follow established systems for taking, placing, and delivering orders
• Follow established standards for greeting, cocktail service, food delivery and general service techniques
• Practice tray service for all food and beverage service
• Incorporate safe work practices in job performance
• Perform other duties as required

Education

High school diploma or GED

Tools

POS system

Job description

Troon Naperville Country Club in Naperville, IL seeks a Server to deliver exceptional guest service in a fast-paced hospitality setting. Compensation ranges from $12.00 to $18.00 per hour plus gratuities, with opportunities to grow within our global golf and community management organization.

Responsibilities include greeting guests, taking orders, delivering meals promptly, handling POS transactions, and maintaining a clean work area.