Guest Experience Server at Luxury Scottsdale Resort

MOUNTAIN SHADOWS

Paradise Valley (AZ)

On-site

USD 14,000 - 20,000

Full time

9 days ago

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Benefits offered by this job

401k with company match
Recognition programs

Job summary

Mountain Shadows Resort in Scottsdale, AZ, part of Pyramid Global Hospitality, is seeking a highly motivated Restaurant Server. You will greet guests, describe the menu, take accurate orders, and collaborate with kitchen and bar staff to ensure a seamless dining experience.

The role requires 2–4 years in food service, knowledge of wine, beer, cocktails, and spirits, and the ability to perform under pressure in a fast-paced environment.

Qualifications

  • 2-4 years of food service experience.
  • Knowledge of wine, beer, cocktails, and spirits.
  • Ability to work under pressure in a fast-paced environment.
  • Excellent communication skills.

Responsibilities

  • Prepare the restaurant pre-shift for the service ahead.
  • Greet guests as they arrive or move about the restaurant.
  • Guide guests on their culinary journey through descriptive selling of the menu.
  • Be accurate in your order taking, confirming all special requests.
  • Be the master of the menu, understanding the details to enhance the conversation.
  • Work collaboratively with other restaurant servers and kitchen/bar staff.
  • Assist guests who have concerns to guide them to a resolution that leaves them happy.
  • Finalize the experience through timely and accurate bill presentation.

Skills

Engaging personality
Descriptive selling
Food service experience (2-4 yrs)
Excellent communication

Job description

Mountain Shadows Resort in Scottsdale, AZ, part of Pyramid Global Hospitality, is seeking a highly motivated Restaurant Server. You will greet guests, describe the menu, take accurate orders, and collaborate with kitchen and bar staff to ensure a seamless dining experience.

The role requires 2–4 years in food service, knowledge of wine, beer, cocktails, and spirits, and the ability to perform under pressure in a fast-paced environment.

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