Guest Experience Server at a Historic Golf Resort

Pinehurst; Pinehurst, Northern (NC, KY); Hybrid; USD 21,000 - 41,000; Full time

Job summary

Pinehurst is seeking a customer-focused server to help serve meals to our Members and Guests. The role requires a high school diploma or GED and at least three months of related experience or an equivalent combination of education and experience.

Responsibilities include presenting menus, taking and relaying orders, greeting guests by name, and ensuring accurate service across multiple outlets. The position may require working holidays and varied locations within Food and Beverage.

Qualifications

• High school diploma or GED and a minimum of 3 months related experience; or equivalent combination of education and experience.

Responsibilities

• Present menu, answers questions, and makes suggestions regarding food, Beverages, Wines and service.
• Relays order accurately to kitchen and serves courses from kitchen and service bars.
• Perform assigned side work.
• Greet Member/Guest in a timely, friendly, professional manner. Use Member/Guest's name at least three times during service period.
• Efficiently delivers and serves food and/or beverage orders.
• Station restocked for next meal.
• Check out with supervisor.
• Knowledgeable of menu items, preparation and prices.
• Responsible for the financial accounting of each station according to established procedures.
• Proper use of Infogenesis system.
• Responds to and informs supervisor of any Member/Guest questions, complaints and suggestions or maintenance issues.
• Attend Resort training classes as required.
• Attend outlet staff meetings as scheduled.
• In this position you will be expected to be available to work in various locations of Food and Beverage outlets depending on business levels. In addition, you will be expected to work holidays wherever needed even if your primary outlet is closed.

Skills

Customer service

Food service

Guest greeting

Beverage knowledge

Education

High school diploma or GED

Tools

Infogenesis system

Job description

Pinehurst is seeking a customer-focused server to help serve meals to our Members and Guests. The role requires a high school diploma or GED and at least three months of related experience or an equivalent combination of education and experience.

Responsibilities include presenting menus, taking and relaying orders, greeting guests by name, and ensuring accurate service across multiple outlets. The position may require working holidays and varied locations within Food and Beverage.