Server-Magnolia-Seasonal

Pinehurst; Pinehurst, Northern (NC, KY); Hybrid; USD 19,000 - 34,000; Full time

Job summary

Pinehurst in Pinehurst, NC, seeks a server to deliver meals to Members and Guests. Present menu, answer questions, and make recommendations; relay orders to kitchen and service bars; greet guests professionally and use their name during service.

Ideal candidates have a high school diploma or GED with at least 3 months of related experience, and must be flexible to work at multiple Food & Beverage outlets and holidays. Knowledge of Infogenesis system is a plus.

Qualifications

• High school diploma or GED plus minimum 3 months related experience or equivalent.
• Present menu, answer questions, and make suggestions about food, beverages, wines and service.
• Knowledgeable of menu items, preparation and prices.
• Greet guests professionally and use their name during service.
• Relays orders accurately to kitchen and serves courses from kitchen/service bars.
• Responsible for station financials per established procedures.
• Attend resort training classes and outlet staff meetings.
• May be required to work at various Food & Beverage locations and holidays.

Responsibilities

• Present menu, answer questions, and make suggestions regarding food, beverages, wines and service.
• Relays order accurately to kitchen and serves courses from kitchen and service bars.
• Greet Member/Guest in a timely, friendly, professional manner and use their name three times during service.
• Efficiently deliver and serve food and/or beverages and restock stations for next meal.
• Check out with supervisor and stay knowledgeable about menu items and prices.

Skills

Customer service

Menu knowledge

Multi-location availability

Communication

Education

High school diploma or GED

Tools

Infogenesis system

Job description

$14-$25 Average Per Hour Annually

CULTURE:

Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, “As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.” Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you’re seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment.

SUMMARY:

This position primary responsibility is to serve meals to our Members/Guests.

EDUCATION and/or EXPERIENCE:

High school diploma or General Education Diploma (GED) and a minimum of 3 months related experience; or equivalent combination of education and experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Present menu, answers questions, and makes suggestions regarding food, Beverages, Winesand service.


• Relays order accurately to kitchen and serves courses from kitchen and service bars.


• Perform assigned side work.


• Greet Member/Guest in a timely, friendly, professional manner. Use Member/Guest's name at least three times during service period.


• Efficiently delivers and serves food and/or beverage orders.


• Station restocked for next meal.


• Check out with supervisor.


• Knowledgeable of menu items, preparation and prices.


• Responsible for the financial accounting of each station according to established procedures.


• Proper use of Infogenesis system.


• Responds to and informs supervisor of any Member/Guest questions, complaints and suggestionsor maintenance issues.


• Attend Resort training classes as required.


• Attend outlet staff meetings as scheduled.


• In this position you will be expected to be available to work in various locations of Food and Beverage outlets depending on business levels. In addition, you will be expected to work holidays wherever needed even if your primary outlet is closed.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Employee has the following requirements: ability to stand and walk, use hands and fingers to handle and feel, reach with hands and arms, talk, hear, taste and smell. The Employee occasionally is required to balance and stoop, kneel or crouch. The employee is occasional required to lift and/or move up to 50 pounds.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.